For the third year running lone worker safety specialist Lookout Call has been recognised for its genuine commitment to customer service with a BenchmarQ Diamond Award from QMS International. QMS surveyed a random selection of Lookout Call clients on their customer experience, including staff performance, knowledge, products and services. Following the survey results,Lookout Call was […]
At a recent lone worker safety conference Steve Collins, CEO of personal security training specialists PS5, gave a talk on personal safety, emphasising that the “your safety is your responsibility”. You can see where he is coming from. When it boils down to it, in practical terms, only you could save yourself in an attack […]
Lookout Call has signed a reseller agreement with Redbrook Communications to sell its mobile-based lone worker safety system. Redbrook Communications, an independent reseller of unified communications solutions, approached Lookout Call because research showed its existing customers wanted a mobile-based lone worker safety system that specifically supported iPhones. Mark Grundy, director of Redbrook Communications, is now […]
As we reach the year end, businesses across the country will be taking stock and assessing performance over the last 12 months.A big part of this process is reviewing investments made over the period and analysing ROI. Here at Lookout Call, we have heard from a number of companies who are currently assessing the performance […]
For 364 days of the year, Santa heads up a crack team of elves at his North Pole base. But on Christmas Eve, as he travels round the globe filling stockings and snacking on mince pies, he operates alone. For 24 hours Father Christmas is a high risk lone worker and, with five weeks to […]
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